Guide to commission set up

Affiliate commissions are rewards your affiliate partners will receive for bringing in new customers. Commission settings define how and when you will reward your partners and how big the reward will be.
We recommend doing market research to determine whether your competitors offer an affiliate program and, if so, what rewards are available. This will help you decide what to offer your partners.

Set the main program commission

To set up commissions for your program:
  1. Open your affiliate program and navigate to Settings under Program.
  2. Scroll down to the Commission section: 

Assisted set up: AI & commission templates

Partnero offers the option to optimize your commission using AI (Read more about using the AI assistant to set up your program commissions here): Or you can browse our commission template gallery: If you find a template that fits your requirements, simply select and click Apply. The setup will be configured for you.

Manual setup

First, you'll see the option to set the commission type: Commission type can be set to Percentage or Static:

  • Percentage type will generate a reward based on the sale amount, e.g., 30% of $50.
  • Static type will generate a fixed reward regardless of the sale amount, e.g., $20.
Commission and currency
Here, you can enter the desired commission amount. If you’ve chosen the Percentage type, enter the percentage number. If you’ve chosen the Static type, enter the fixed amount: 
Commission rules
Commission rules allow you to set up tiers, product-based, or goal-based rewards. Read more about commission rules here.
Next, you have two additional settings:
Enable currency conversion to default program currency
This is helpful if you're selling products or services in multiple currencies. If enabled, different currencies will be converted to the default program currency. 
Enable multi-level affiliate commission
Allows affiliates to be rewarded for not only the sales they directly generate but also for the sales made by affiliates they've referred to the program. Read more.

Customizing commission settings

Next, you can further customize the commission options: 
Commission period 
Choose how long your partner will receive rewards from one referral. The value can be set to times, days, months, years, or lifetime.
For example, if you offer a product with a subscription fee, the affiliate partner can receive rewards for the first sale only, for all sales during the first six months, the first two years, or the whole lifetime of the referral.

Commission rounding
Allows you to avoid paying partners in decimals and automatically rounds up all reward amounts.

Commission period starts from
Define from which date the commission period should be calculated. You can choose between the first reward and the customer creation date.

Commission review period
A review period can be enabled if you want to add a delay before the earned commission reaches your partner. E.g., if your service has a 14-day money-back guarantee, you may want to set a 14-day commission review period in case the purchase gets canceled or refunded.
Commission claim period
Set a time limit for how long earned commissions can be claimed. For example, a commission must be claimed within 2 years of it being earned.
Maximum commission
Set a maximum commission amount that can be earned from a single transaction. For example, your program offers a 30% commission, but a reward from a single transaction cannot be more than $500.
Don't forget to click Update after you make any changes!

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