Affiliate Integration FAQ

Here, you'll find answers to the most common integration questions.

1. How does the Partnero Integration work?

First, you have to create an affiliate program. When partners join your program, they are provided with a referral link. We recommend signing up as a partner for your program.

The affiliate program's concept is to incentivize your partners to bring customers to your business or organization and track the results. 

To achieve that, we need to ensure that Partnero and your website can communicate with each other. Partnero offers various methods for integration, which will vary depending on your specific case. It is strongly recommended to select the most suitable approach for your needs and use case.

The Integration section on Partnero provides information on the most common uses:

2. Partnero Universal integration explained

You must complete these three steps to track visits, signups, and sales.

1) Visits

Track when someone visits your website using a referral link by inserting a Partnero Universal script into your website's header. 

The Partnero Universal Javascript snippet ensures we can track visits and recognize which partner brought you a visitor. Once this script is inserted, the data will start appearing on your program.

2. Signups

The second step is to track when a referred visitor signs up and becomes a referred customer.

To do this, you'll need to insert a Sign-up tracking script into your website’s sign-up page. This universal script helps us track when someone registers on your website via a referral link.

Once the visitor becomes a customer, the customer will appear on your Partnero account, and they will be assigned to the corresponding partner.

3) Sales

Finally, we need to know when the customer purchases to calculate the affiliate commission. With Partnero Universal, you can use Stripe or Paddle Billing integration. These integrations help Partnero correctly attribute a transaction to the referred customer.

Please note that these integrations do not send data on whether the customer was referred or not - they only send data about transactions. This is why customers should already be on Partnero and assigned to the correct partner. If everything is done correctly, this integration doesn’t require additional coding and can be achieved by inserting two Javascript snippets into your website.

If you do not use Stripe or Paddle, you can choose alternative methods to send transactions to Partnero by using Zapier or Make integrations.

You can also choose to integrate using Partnero API or Partnero JS. Please note that this method requires coding.

3. I have connected my Stripe account with Partnero; why are purchases not visible?

Stripe integration does not send data about customers referred by your affiliate partners. It only sends transaction data. Because of that, customers should already be on Partnero and assigned to the correct partner.

To achieve this, you can use the available integration methods:

4. I am not using Stripe or Paddle. Does Partnero work with my website?

Yes, Partnero can be integrated with your website. Payment gateways are not required for successful integration. You can choose an integration using either Partnero API or Partnero JS. Using one of these methods, you can achieve the same results. 

Partnero API is the most robust back-end integration. Partnero JS is an easy-to-use front-end integration.

5. My website does not have a signup feature, only the option to purchase. How can I integrate this?

If your website does not have signups, you can still use Partnero. However, the customer still needs to be registered on your Partnero account. This can be done when creating a transaction. You can create a transaction with the customer simultaneously using Patnero JS. If you use Partnero API calls, you need to make both customer create and transaction create calls once a transaction is done.