Newsletter referral program emails

What are newsletter referral program emails?

Within a newsletter referral program, there are 2 transactional emails:

  • Reward notification: sent when a referring subscriber unlocks a reward.
  • Double opt-in emails: sent to referred subscribers to confirm subscription.
Additionally, you can opt-in to receive notifications when your subscribers unlock a reward.

Email settings

Navigate to  Emails under Features. In the Settings tab, you’ll find the following sections:

Default sender

Sender name      Here, you can enter the Sender name that will appear in the 'From' field of your recipient's email client.
Sender email All emails are sent from a default domain  @partnero.email.  Here, you can enter your preferred email prefix (e.g., yourbrand@partnero.email).
Reply-to email This optional field allows you to enter an inbox email address to receive your partners’ replies (e.g., your customer support email address).

Connect your domain for email sending

We recommend connecting your own domain to send program emails as it ensures better deliverability and is more recognizable to your customers.

Connect your domain through MailerSend

  1. Under Emails, Settings tab, click Setup next to MailerSend.
  2. Enter your MailerSend API token (here’s how to find it).
  3. Click Connect.
  4. Once your domain is successfully connected, you will see it listed as an option under the Sender email domain select:
  5. Select the newly connected domain and click Update.

Connect your domain through custom SMTP

  1. Under Emails, Settings tab, click Setup next to SMTP.
  2. Enter your server information, username, password, and the “From” email address.
  3. Click Connect.
  4. Once your domain is successfully connected, you will see it listed as an option under Sender email domain select.
  5. Select the newly connected domain and click Update.

Connect your domain through Gmail

Click here to read more on how to connect your domain through Gmail.

Customize the email content

Each email can be edited to fit your brand colors and voice. To edit the emails:
  1. Open the newsletter referral program you'd like to work with.
  2. Go to Emails under Features. Switch to the  tab:
  3. To edit an email, click on the gear icon and click Edit content:Here, you can also edit the Email subject and send a test email
  4. Change the text and layout to fit your needs:
  5. To add additional blocks, click the + sign:
  6. Click Save once you're done.

Logo, disclaimer, and default styling

Additionally, in the Settings tab, you'll find the option to add your logo and disclaimer as well as add default styling for email elements.These settings will be applied to all program emails.

Receive notifications when your customers unlock rewards

If you wish to be notified when your subscribers unlock a reward:

  1.  Click on Settings under Program.
  2. Switch to the Notifications tab:
  3. Toggle "Rewards unlocked notification" and enter your email address.
  4. Click Update.