Approve or reject commission in review

What is a commission review period?

In affiliate programs, you can set a commission review period. Any earned commission will be held in review for a set amount of time before it's counted towards a reward, and affiliate partners can request it be paid out.

For example, if you offer a 14-day money-back guarantee, it can be very useful to add a 14-day commission review period so that your affiliate partners are not discouraged from seeing refunds. 

The commission review period can be set under Program > Settings > Commission section:

Where can I see the commission that is in the review period?

You can find all pending commissions on your program Overview page:

Please note that this section is only visible if you have set a review period under Program > Settings.

Does the commission need to be approved manually?

After the review period ends, the commission will automatically be added to earned rewards. You do not need to take any additional steps.

However, you can manually approve or reject the commission before the review period ends.

How to approve or reject commissions that are in the review period?

To manage commissions that are in the review period:

1. Go to Overview under Program. Click Manage rewards under Pending rewards:
   
2. Click on the reward you'd like to approve or reject:
3. This will take you to the customer's profile. Click on Actions next to the reward:
4. Click to Approve or Reject the transaction: