Connect a custom referral portal domain

By default, the referral portal is hosted on a referral.site domain. You can connect your domain to ensure seamless branding.

To connect your domain:

  1. Go to Referral portal under Referral.
  2. In the Settings tab, click Connect domain next to the Referral portal URL:
  3. Enter the domain you'd like to have and click Next:
  4. Next, you'll have to create a CNAME record on your hosting service provider. Copy the provided record details:
  5. Once you've created the record, toggle the "I have added the DNS record" setting and click Check DNS settings.

How to access the DNS settings of your domain

The following steps must be completed in your domain's DNS settings (not in your Partnero account). If you need help with these steps, we recommend contacting your hosting provider. 

  1. Log in to your domain provider (usually on your hosting).
  2. Find the DNS settings for your domain. You can find instructions on this by searching “DNS settings” + your hosting provider's name on any search engine (such as Google). 
  3. Create a DNS record with CNAME type and fill out the Name and Value fields given to you on your Partnero account.

Just to remind you, hosting providers may refer to the Name and Value TXTs differently. They can be referred to as:

  • Name and Host
  • Domain and Value
  • Domain and Host

In some cases, the CNAME record might be referred to as the Domain Alias record.