Payout analytics

Payout analytics provide insights into how commissions are being paid out across your program. This section helps you understand payout trends, track total paid amounts over time, and identify which partners are receiving the most rewards.

Access payout analytics

To access payout analytics:

In your program, navigate to Payouts under Finances.
Switch to the Analytics tab:

Period selection

Metrics can be filtered by:

Preset periods – Today, Yesterday, Last 7 days, Last month, Last 6 months, Last 12 months, Year to date, All time, etc.
Custom range – Any start and end date.

Snapshot metrics (Ready to withdraw, In progress, Earned on hold, Eligible for payout, Share withdrawn) are always current and do not depend on the selected period.

Cash position

Shows your program’s current available funds and commitments, helping you quickly assess whether you have sufficient cash to cover upcoming payouts.

Total paid out: Total amount paid to partners in the selected period. Includes only finished payouts. Shown by currency (e.g. USD, EUR). Growth is compared to the previous period of the same length.

Ready to withdraw: Current balance partners can request to withdraw. Sum of rewards that:

Are marked as rewardable
Have not been paid yet
Are not in review period
Are not part of any payout request

In progress: Total amount in payout requests that are not yet finished. Includes requests in statuses such as: requested, resubmitted, approved, and scheduled.

Earned (on hold): Rewards partners have earned but cannot withdraw yet because they:

Are in the review period, or
Are not yet rewardable (e.g., still meeting program conditions)

Payout flow

This section shows how payout requests and paid rewards change over time, giving you a view of reward activity. It helps you spot trends in when partners request payouts and when payments are processed, so you can better understand payout patterns and plan cash flow.

Eligible for payout: Number of partners who can request a payout right now. These partners:

Have available balance (unrequested rewards)
Meet the program’s payout thresholds (minimum amount, referred clients, etc.)

Payout requests: Count of payout requests created in the selected period (any status). Growth is compared to the previous period.

Approved: Count of requests in the selected period that are approved or scheduled for payment, including: approved, scheduled, and finished.

Waiting: Count of requests in the selected period that are waiting for review: requested, resubmitted.

Rejected: Count of requests in the selected period that were rejected or failed automation: rejected, failed_auto_scheduled.

Failed: Count of requests in the selected period that failed automation. These are payouts that were auto-scheduled but could not be processed.

Paid: Count of finished payouts in the selected period. Same as the number of completed payments to partners.

Partner activity

Highlights how actively partners are earning and requesting payouts, average payout amounts, and share, helping you understand engagement levels and identify partners who may need encouragement or support.

Partners paid: Number of distinct partners who received at least one finished payout in the selected period.

First payout ever: Number of partners whose first-ever payout was completed in the selected period. Uses the date of their first finished payout.

Repeat payees (2+): Number of partners who received two or more finished payouts in the selected period.

Average payout: Total amount paid in the period divided by the number of partners paid, per currency. Shows the typical payout per partner.

Median payout: Middle value of partner payouts in the period (by total amount per partner per currency). Less influenced by outliers than the average.

Share withdrawn: Percentage of total earned that has been paid out. 100% means all earned rewards have been paid; lower values indicate more balance still available. Uses all-time totals, not the selected period.

Eligible partners paid %: Percentage of eligible partners (see “Eligible for payout”) who received at least one payout in the selected period. Shows how many eligible partners actually got paid.

Days to pay: Average number of days from payout request creation to payment completion. Payment date is taken from the intermediary payout when available, otherwise from the payout’s last update. Applies to finished payouts in the selected period.

Payouts per partner: Average number of finished payouts per partner in the selected period. Example: 20 payouts to 10 partners = 2 payouts per partner.

Unclaimed balance by age

Breaks down unpaid rewards by how long they’ve been outstanding, allowing you to identify stale payouts and take action to clear them efficiently.

This table shows available (unrequested) balance grouped by how long ago the rewards were earned.

Age buckets

0–30 days – Rewards earned in the last 30 days
30–60 days – Rewards earned 30–60 days ago
60–90 days – Rewards earned 60–90 days ago
90+ days – Rewards earned more than 90 days ago

Columns

Amount – Sum of available balance per bucket and currency
Share – Percentage of total available balance in that bucket
Partners – Number of distinct partners with balance in that bucket

Use this to see if older balances are concentrated in a few partners and might need follow-up.

Top partners share

Shows which partners are driving the most revenue, helping you prioritize high-performing affiliates for recognition, incentives, or targeted communication.

Largest partner %: Share of total payouts (by amount) that went to the single largest partner in the selected period. Example: 45% means that the partner received 45% of all paid amounts.

Top 3 partners %: Share of total payouts that went to the three largest partners combined.

Largest payout: Total amount paid to the single largest partner in the selected period (by their total payout amount).

Top 3 combined: Total amount paid to the three largest partners combined in the selected period.

Dependency risk: A warning flag when one partner receives 70% or more of total payouts. Indicates high concentration and possible dependency risk.