Statuses explained
In this article, we'll review the most common transaction, partner, and payout statuses in Partnero and explain their meanings.
Partner status and approval requests
- Active - the affiliate has been approved and is now an active affiliate.
- Pending - the affiliate has signed up for the program but has not yet submitted an approval request.
- Pending approval - the affiliate has submitted their approval request; the request can be reviewed.
- Rejected - the affiliate's request to join the program has been rejected.
- Suspended - the affiliate's account has been suspended.
Please note the approval statuses are only available if you've enabled the approval process for your program. Read more about approvals here.
Payout request status
- Payout requested - an affiliate partner has submitted a payout request. The request can be reviewed and approved, denied, or sent back for resubmission.
- Payout approved - the payout request has been approved and is ready for payout.
- Payout rejected - the payout request has been rejected.
- Resubmit required - the payout request has been returned to the affiliate due to missing details.
- Payout sent - the payout request has been paid out.
Read more about managing payout requests here.
Transaction status
- OK - successful transaction.
- Fraudulent - the transaction has been marked as fraudulent because the affiliate's and the customer's email addresses match. Read more.
- Archived - the transaction has been archived.
- Reward in review - the transaction is within the review period. Read more.
- Post-claim period - the reward can no longer be claimed as the claim period has passed. Read more.
- Post-commission period - the transaction does not generate a reward since the customer's commission period has ended.
- n/a - status not provided; the entry often refers to the initial customer signup.