Analytics: Rewards history

The Rewards tab gives you a full ledger of every reward issued in your program: who received it, what triggered it, the current status, and the amount. 

To access, go to Analytics and select the Rewards tab:


What the table shows

Each row represents a single reward and includes:

  • Partner: the partner who received or is owed the reward
  • Amount: the reward value, with the reward model shown as subtext (e.g. Sale 10% or Signup fixed)
  • Source: the commission or event that triggered the reward
  • Status: the current state of the reward (see below)
  • Reason: shown for rewards that are rejected, fraudulent, or otherwise not payable, explaining why

Reward statuses

Status Description
Paid Reward has been paid out
Ready to withdraw Reward is cleared and available for payout
In review Reward is under review and excluded from payout calculations
Rejected Reward was rejected; reason shown in the Reason column
Fraudulent Reward was flagged as fraudulent; reason shown in the Reason column
Declined Reward was declined
Expired Claim window has expired
Not eligible Reward does not qualify for payout. Reasons may include being outside the commission period, a paused or incomplete setup, or a failed fulfillment.

Filter and search

You can filter the rewards list by:

  • Status 
  • Currency (shown only when more than one currency is present in the program)
  • Date range
  • Partner (search by name or email)


Export

Use the Select all / Select visible options or select partners manually. Once selected, click Export to download as a CSV file. The export includes a dedicated column for the reward model (e.g. Sale 10%), which appears as subtext in the table view.

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